FOIP – General Access Requests

$25.00

You can request records under the Freedom of Information and Protection of Privacy Act (FOIP Act) for the Department of Health and the Department of Mental Health and Addiction through eServices. To request records from other Government of Alberta departments, please use the FOIP Request Service.

Important: Do not submit requests for "Health Information" through this site. For personal health access requests please visit the Alberta Netcare EHR website.

 

To submit a FOIP request via eServices, you will need an Alberta.ca Account to ensure your privacy is protected.

 

A General Access Request is for records that are not related to personal information about the applicant. If you are requesting personal information about yourself or someone you are authorized to represent, please submit a Personal Access Request.

 

The fee of $25.00 is an initial fee that applies to a general access request only, and additional fees may apply based on the request.

 

Please review the "Completing a General Access Request" and "Submitting a General Access Request" instructions before submitting your order.

Order Form
Details

The Freedom of Information and Protection of Privacy Act (the FOIP Act) provides a method to request records held by public bodies that is not available by other means. If you want to make a request to another public body (such as a municipality or a police service), please contact the appropriate FOIP Office.

Completing a General Access Request

To determine if you need to make a request or for help completing the form, contact the FOIP Office of the public body to which you are making the request.

A General Access Request is a request for access to records that are not the personal information of the applicant. If you are requesting access to records containing personal information about yourself or an individual you are authorized to represent, please submit a Personal Access Request.

Health Information Requests

REMINDER: Please do not submit requests for "Health Information" using this site.

For personal health access requests please visit the Alberta Netcare EHR website.

Albertans can sign up for MyHealth Records to access some of their health information online such as lab results, medications, and immunizations drawn from Alberta Netcare. Please note that this is not an all inclusive health medical record and does not replace the legal record of any provider.

For further information please contact the Alberta Health FOIP Office at 780-422-5111 or health.infoaccess@gov.ab.ca.

For any other personal health information requests please make your request to the custodian who would have your health information.

Rules & Conditions

Submitting a General Access Request

  • Send any documents supporting your request to the GoA department FOIP Office identified in your completed FOIP request.
  • The transaction receipt for this FOIP request indicates that your payment has been processed, but it does not indicate that the appropriate FOIP Office has received the request.
  • A request is considered received when it is opened at the department FOIP Office authorized to receive it during standard office hours.
  • Standard Government of Alberta business hours are from 8: 15 a.m. to 4:30 p.m. Monday to Friday (excluding statutory and other designated holidays).

Associated Costs

  • The initial $25 covers up to $150 worth of processing fees. The FOIP office will advise you if any additional fees may apply.
  • If the total cost of processing your request is more than $150, you will be asked to pay a 50% deposit of the estimated fees. You may discuss revising your initial request with the FOIP office.
  • The records are provided when the fee is paid in full.
FOIP Information

The personal information collected is for the administration of the MyAlberta eServices program. This collection is authorized by section 33(c) of the Freedom of Information and Protection of Privacy Act. For questions about the collection of personal information, contact a MyAlberta eServices Information Officer by email at myalberta.eservices@gov.ab.ca, by phone at 1-844-643-2788 or by mail at P.O. Box 11966, Station Main, Edmonton Alberta T5J 3L1.