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Only the products and services displayed on MyAlberta eServices are currently available online. The Government of Alberta is working towards providing more services via MyAlberta eServices in future.
No. All services continue to be provided through their traditional methods (over the counter or by mail).
You can pay with Visa Credit, Visa Debit, MasterCard, American Express card or Interac Online. Credit card and Visa Debit payments are processed through TD Merchant Services, Interac Online payments require access to online banking through your bank and credit union.
All payments are in Canadian Currency.
You can use Interac Online to pay directly from your bank account if you:
If you are not registered for online banking, your financial institution may give you the option to register for web banking right away.
If you purchased products or services by signing in with your MyAlberta Digital Identity, you can review your recent orders by logging into MyAlberta eServices. Your name is shown on the top right hand side of the page (next to the log out button). Clicking on your name will take you to the “My Account” section where you can click on “My Orders” to see your order history.
If you made a purchases as a Guest, a purchase confirmation emails was sent to your email address.
The transaction name displayed on your card or bank statement will be MyAlberta eServices.
You will receive an email confirmation with a list of ordered products/services, an order number and the payment date. This email is your receipt for the transaction.
There is an error in the Card Holder's Name, Card Number or the Card Security Code (CVV number on the back of the card or CID number on the front of the card). If you are still having an issue after entering the correct card information, please try another card or contact your card provider.
MyAlberta eServices uses industry standard Secure Socket Layer (SSL) technology. Your information is protected using both server authentication and data encryption. In addition, MyAlberta eServices is hosted in Government of Alberta secure data centres that use firewalls and other advanced technology to prevent interference or access from outside intruders.
If you sign in as a Guest, only purchase details are retained for 36 months. If you sign in using your MyAlberta Digital Identity, all purchase details, including your personal information, is retained for 36 months. The GoA does not store, process or transmit credit or debit card information. Credit card information is processed by our credit card payments acquirer, TD Merchant Services.
Yes. The Government of Alberta has met the rigorous requirements of the Payment Card Industry (PCI) Data Security Standard. PCI Compliance certification ensures that the end-to-end process relating to credit card payments is completed in a highly secure manner. In addition, rather than processing credit card payments internally, MyAlberta eServices uses a secure third party vendor (TD Merchant Services) to process payment. For more information concerning credit card payments to the Government of Alberta, please visit: http://www.finance.alberta.ca/business/banking-and-payment-security/pci-compliance/index.html
For most products and services, you can sign in as a guest or use your MyAlberta Digital Identity account. Some products and services may require that you have a MyAlberta Digital Identity account.
For best results, we encourage you to use a current browser.
A driver's licence is valid for one to five years, depending on the class, and expires on your birthday. Registrations expires on an assigned month, based on your surname. ServiceAlberta.ca has an expiry date chart where you can look up your month. Or check your licence plate stickers or registration certificate.