Access to information (ATI) – General Requests
You can request records under the Access to Information Act (ATIA) for the following Government of Alberta departments through eServices: Primary and Preventative Health Services; Hospital and Surgical Health Services; and Mental Health and Addiction.
The program areas for these departments are shown in the following table.
Department |
Program Area |
|
Primary and Preventative Health Services |
Health Workforce Indigenous Health Pharmaceutical & Supplementary Benefits Primary Care & Rural Health Public Health Office of the Chief Medical Officer of Health System Refocusing |
|
Hospital and Surgical Health Services |
Acute Care Procurement and System Optimization Secretariat Health Advocate Mental Health Patient Advocate |
|
Mental Health and Addiction |
Mental Health and Addiction |
To submit an ATI request via eServices, you will need an Alberta.ca Account to ensure your privacy is protected.
Important: Do not submit requests for "Health Information" through this site. For personal health access requests please proceed to Alberta Netcare EHR.
For records from other Government of Alberta departments, please use the Access to Information Request Service.
For records from Alberta Health Services, please proceed to Information Requests | Alberta Health Services.
For personal health records from Alberta Health Services, please proceed to Access & Disclosure | Alberta Health Services.
Sign in with Alberta.ca Account
You need to sign in with Alberta.ca Account or Alberta.ca Account for Organizations to use this service.
You will temporarily leave this website to sign in or create an account.
The Access to Information Act (ATIA) provides a method to request records held by public bodies that is not available by other means. A General Access Request will allow you to make a single request to a Government of Alberta department. If you want to make a request to another public body (such as a municipality or a police service), please contact the appropriate Access to Information (ATI) Office.
General Access Request
To determine if you need to make a request or for help completing the form, contact the ATI Office of the public body to which you are making the request.
A General Access Request is a request for access to records that are not the personal information of the applicant. If you are requesting access to records containing personal information about yourself or an individual you are authorized to represent, please submit a Personal Access Request.
Submitting a General Access Request
- Send any documents supporting your request to the GoA department ATI Office identified in your completed ATI request.
- The transaction receipt for this ATI request indicates that your payment has been processed, but it does not indicate that the appropriate ATI Office has received the request.
- A request is considered received when it is opened at the department ATI Office authorized to receive it during standard office hours.
- Standard Government of Alberta business hours are from 8:15 a.m. to 4:30 p.m. Monday to Friday (excluding statutory and other designated holidays).
Associated Costs
- The initial $25 covers up to $150 worth of processing fees. The ATI office will advise you if any additional fees may apply.
- If the total cost of processing your request is more than $150, you will be asked to pay a 50% deposit of the estimated fees. You may discuss revising your initial request with the ATI office.
- The records are provided when the fee is paid in full.
Health Information Requests
REMINDER: Please do not submit requests for "Health Information" using this site.
For personal health access requests please visit the Alberta Netcare EHR website.
Albertans can sign up for MyHealth Records to access some of their health information online such as lab results, medications, and immunizations drawn from Alberta Netcare. Please note that this is not an all inclusive health medical record and does not replace the legal record of any provider.
For further information please contact the Primary and Preventative Health Services ATI Office at 780-422-5111 or health.infoaccess@gov.ab.ca.
For any other personal health information requests please make your request to the custodian who would have your health information.
Find a Registry Agent
Select your registry agent. Registry agents offer registration, information and licensing services on behalf of government. The Government of Alberta is working collaboratively with registry agents to bring more government services online. You are not required to visit the selected registry agent.
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Protection of Privacy Act (POPA) Information
The personal information collected is for the administration of the eServices program. This collection is authorized by section 4(c) of the Protection of Privacy Act (POPA). For questions about the collection of personal information, contact an eServices Information Officer by email at eservices@gov.ab.ca, by phone at 1-844-643-2788 or by mail at P.O. Box 11966, Station Main, Edmonton Alberta T5J 3L1.