Terms of Use

This version in effect since 2014-11-18

The eServices Portal (“Portal”) provides secure access to participating online services (“Online Services”) provided by the Government of Alberta (“GoA”), on the following terms and conditions (“Terms of Use”).  The Terms of Use incorporate the Additional Terms, also referenced below. 


You may be required to register for a MyAlberta Digital Identity account to access some of the Online Services. 

If you have questions about the collection, use or disclosure of your personal information, please click Contact Us

User Responsibilities

You are responsible for ensuring that any information provided by you in using the Online Services is complete and accurate, and is kept current.  Any false, inaccurate or misleading information will be considered a breach of these Terms of Use. 


The GoA may require you to apply and be approved for access to specific Online Services.

Additional Terms

The GoA may set additional terms and conditions (“Additional Terms”) in relation to your use of a specific Online Service by posting the Additional Terms on the website used to access that Online Service.

Authorized Purposes

You agree to use the eServices Portal and the Online Services only for the purpose of obtaining Online Services from the GoA.  You agree not to use the eServices Portal or the Online Services for any illegal activities. 

Remedies Available to the GoA

If you breach any of these Terms of Use, the GoA, in its sole discretion, may take any steps that it determines are necessary in its sole discretion, including but not limited to suspension or termination of your use of the Online Services.

Use of Online Services

Use of the Online Services is limited to persons who lawfully enter into and form contracts under the laws of Alberta.  Without limiting the generality of the foregoing, if you are under the age of eighteen, you must ensure that your parent or guardian reads and accepts these Terms of Use on your behalf prior to your use of the Online Services.

Discontinuance of Service

The GoA may discontinue the Online Services at any time without giving you notice.

No Warranties

The Online Services are provided “as is” without warranty of any kind, including warranty of fitness for a particular purpose.  The GoA does not warrant the accuracy or the completeness of the Online Services, or that the Online Services will function without error, failure or interruption.

Limitation of Liability

No action may be brought by any person against the GoA for any loss or damage of any kind caused by any reason or purpose including, without limitation, reliance on the functioning of the Online Services.


The GoA may amend these Terms of Use at any time without prior notice.  Your acceptance of the Terms of Use constitutes your consent to the amended Terms of Use. 

Governing Law

These Terms of Use are governed by and interpreted in accordance with the laws in force in Alberta, and you agree and submit to the exclusive jurisdiction of courts in Alberta.

Third Party Links

The Online Services may contain links to third party sites.  The GoA provides these links only as a service and convenience, and does not take any responsibility for the content at the third party sites.  A link to these sites does not imply an endorsement or recommendation of the products, services or information found there.  A third party website may have a privacy policy different from that of the GoA, and may provide less security than the Online Services.  The GoA disclaims all liability with regard to your access to linked web sites.  The GoA reserves the right to regularly review and re-evaluate any and all links and reserves the right to terminate any link without prior notification.


The GoA may send emails to you at the email address you provided about your use of the Online Services, including communications about your account activity.

Claims and Disputes

Any claims or disputes as to availability, quality, receipt, price and satisfaction of goods or services or the amount of a Transaction must be settled directly between the product supplier GoA business area and the cardholder.

Transaction Currency

All transactions within the MyAlberta eServices Portal will be conducted in Canadian Currency only.